The Short Answer
Adobe Commerce pricing isn't public. The licence is sold by Adobe sales and contracts are negotiated, banded by Gross Merchandise Value (GMV) and Average Order Value (AOV). Indicative UK 2026 figures are roughly $22-40k/year under £1M GMV, $40-75k at £1-5M, $75-150k at £5-25M, and $150k+ above that. Add 25 to 40% if you want Adobe Commerce Cloud (the managed hosting bundle). Build, agency support, and extensions are extra. The vast majority of UK merchants under £5M GMV will be cheaper on Open Source plus Hyva.
Adobe Commerce is the licensed, paid version of Magento. Adobe's published pricing materials say "contact us." Agency blog posts give different numbers, often years out of date. This guide is the most honest current view we can give for UK merchants in 2026, based on what UK Magento partners are seeing in actual contracts.
All figures should be treated as indicative ranges, not quotes. The only way to get a real number is to engage Adobe sales (or your agency partner) and put a deal on the table.
How the pricing works
Adobe Commerce is licensed annually. The fee is calculated from your trailing-twelve-month Gross Merchandise Value (GMV) and Average Order Value (AOV), with bands that increase as GMV grows. Adobe also offers Adobe Commerce Cloud, which bundles the licence with managed hosting on AWS, deployment tooling, and a support contract.
The headline split is:
- Adobe Commerce on-premise: licence only. You host wherever you want.
- Adobe Commerce Cloud (Pro): licence plus managed hosting and support. The price premium over on-premise is typically 25 to 40% depending on traffic and infrastructure tier.
- Adobe Commerce Starter: historical lower tier for smaller merchants. Adobe has moved away from this branding in recent years; new customers usually go on Pro or on-premise.
Indicative UK pricing by GMV band
Figures below are from agency-reported recent contracts and are USD because Adobe contracts are in USD even for UK merchants. They're indicative ranges, not Adobe-confirmed prices.
| Annual GMV | Adobe Commerce on-premise (per year) | Adobe Commerce Cloud (per year) |
|---|---|---|
| Under £1M | $22,000 - $40,000 | $30,000 - $55,000 |
| £1M - £5M | $40,000 - $75,000 | $55,000 - $105,000 |
| £5M - £25M | $75,000 - $150,000 | $105,000 - $200,000 |
| £25M+ | $150,000+ | $200,000+ |
These ranges have widened in recent years. Adobe negotiates harder at the top end of each band and rewards multi-year commitments with 5 to 15% discounts. Single-year contracts at the lower end of each band are vanishingly rare.
What's included vs what you still pay for
The Adobe Commerce licence includes:
- All Adobe Commerce features (B2B suite, Page Builder Premium content types, Adobe Commerce Reporting, etc.)
- Quarterly security and feature releases
- Adobe support contract (tiered by deal size)
- If you're on Cloud: managed AWS hosting, the Adobe Commerce Cloud deployment pipeline, New Relic and Fastly bundled
You still pay for, separately:
- Build / development — typically £40,000 to £200,000+ for a new build, depending on scope
- Agency or in-house team for ongoing development — £25,000 to £150,000+ per year typical UK range
- Hyva Enterprise if you want it (€2,500/year)
- Third-party extensions — typically £0 to £5,000 per year for a mature store, mostly one-off
- Payment processing fees — your own PSP at your own rates
- Tax, shipping, fulfilment integrations — separate
The "Adobe Commerce" line on the budget is usually 25 to 40% of total annual platform spend for a typical UK merchant, with build and agency support taking the bulk.
Negotiation realities
A few things UK merchants commonly discover when negotiating Adobe Commerce contracts:
The opening price is rarely the price. Adobe sales reps have meaningful room to move on multi-year commits, contract end-of-quarter timing, and bundled product purchases.
The GMV band is sticky. If you commit at one band and grow into the next, you're typically locked in at the lower band until contract renewal, which can be a real saving for a fast-growing merchant.
Cloud pricing varies more than licence pricing. The infrastructure tier on Adobe Commerce Cloud (Starter, Pro, Pro Plus) drives meaningful price differences for the same GMV band. Pro is the standard for most UK mid-market merchants.
Renewals usually go up. Adobe Commerce contracts typically include a 5 to 10% annual price escalation as standard. Push back on this at signing if you can; you usually can't remove it but you can sometimes cap it.
The B2B module is sometimes bundled, sometimes separate. Confirm in writing.
Adobe Commerce vs Magento Open Source on price
For a typical UK mid-market merchant doing £3M GMV, the licence-only delta is roughly £25,000-£40,000 per year. That's the cost of:
- The Adobe Commerce B2B feature set
- Page Builder Premium
- Adobe Commerce Reporting
- The Adobe support contract
- If on Cloud, managed hosting and deployment
If you genuinely use those features, the maths is fine. If you'd otherwise build the B2B equivalents with third-party extensions or skip them entirely, the licence cost is the most expensive way to buy features you don't need.
The decision framework is in our Magento Open Source vs Adobe Commerce guide.
If you're being quoted
Questions worth asking Adobe sales (or your agency intermediating):
- What's the price at this GMV band on a single-year, two-year, and three-year commit?
- What's the price difference between on-premise and Cloud at the same band?
- What's the renewal escalation clause? Can it be capped?
- Are B2B and Page Builder Premium bundled or separate line items?
- What support tier is included at this price band?
- If we grow into the next GMV band mid-contract, what's the true-up mechanism?
Get all of this in writing before signing. A 30-minute conversation up front saves real money over the contract term.